Jacksonville, FL office, open 24/7
Water Damage Restoration & Mold Remediation in Jacksonville, FL
The river in the street, a tropical storm through the roof, a burst pipe, a leaking AC line, or mold you can smell? Call our Jacksonville office any time and we'll connect you with trusted local water damage and mold professionals across Duval and the beaches, often the fastest way to get someone out to you.
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Services in Jacksonville
What we can help with in Jacksonville, FL
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Water Damage Restoration
Extraction, drying and repairs after river and storm flooding, burst pipes, AC leaks, roof leaks and crawl space water.
Water Damage Restoration in Jacksonville -
Mold Remediation
Finding the moisture behind the mold, containing the area and removing it safely, by Florida-licensed remediators.
Mold Remediation in Jacksonville -
Mold Inspection & Testing
Inspection, air and surface sampling and clearance testing by Florida-licensed mold assessors, independent of the remediator.
Mold Inspection & Testing in Jacksonville
Fire and smoke damage, storm damage and burst pipes are covered too: tell us what happened or call and we'll point you to the right local help.
Water damage in Jacksonville: why it happens here
Jacksonville gets about 52 inches of rain a year, more than half of it from June to September (NOAA climate normals), and the city's own flood pages say the most common flooding comes "during the rainy season from June to November" with the most serious threat in hurricane season; Duval County "is home to coastal, inland, and river flooding" (City of Jacksonville; City of Jacksonville). The river is the difference. The St. Johns flows north, drops less than 30 feet over 310 miles, and is tidal so far upstream that the tide reverses its flow 161 miles from the mouth (St. Johns River Water Management District), so when wind, tide and rain line up, the water has nowhere to go.
Hurricane Irma in September 2017 showed what that means: with a nor'easter, high tides, river surge and 9 inches of rain at the airport all at once, the St. Johns crested downtown at 5.57 feet, an all-time record that beat Hurricane Dora's 1964 mark, and about 350 people were rescued from the water in Riverside, San Marco and downtown (NWS Jacksonville). Milton in October 2024 put about 3 feet of surge along the St. Johns and the coast and sent a tributary to a new record (NWS).
The housing stock matters too. More than a third of Jacksonville's homes predate 1980 (US Census, ACS 2024), and in the historic neighborhoods, Springfield, Riverside, Avondale, the framing sits on brick pier foundations with lattice or pierced-brick infill so the underside can ventilate (City of Jacksonville historic preservation guidelines). That crawl space is where river water and summer humidity collect, and where a leak runs unseen. Everywhere else, the everyday causes are a clogged air conditioner condensate line overflowing into a ceiling, a supply line or water heater letting go, and a roof that leaked in the last storm.
Mold in Jacksonville homes
Jacksonville mornings average 88% relative humidity, rising to 92% in September (NCEI climate normals). The EPA's guidance is that wet materials dried within 24 to 48 hours usually won't grow mold (EPA); in a North Florida summer, under a raised floor that never dries, or in a house that sat without power after a storm, that window closes fast.
Florida licenses mold work. Assessment and remediation of growth over 10 square feet are licensed professions, and the same company cannot assess and then remediate the same property within 12 months. Our mold remediation and mold inspection pages explain what that means for you and how to check a license.
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What customers say about Damp Solving
Genuine Google reviews from people who called Damp Solving, across all of our offices.
How it works
From the first call to a dry home
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Call or request an estimate
Call any time, day or night, or send us a few details online.
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Get connected locally
We put you in touch with a water damage and mold professional who serves your area.
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Inspection and estimate
The damage is inspected, the source found, and the options and costs explained.
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Dry out and restore
Water is removed, the property is dried and mold is treated, so life can get back to normal.
- One call, day or nightThe Jacksonville line is answered 24/7, through hurricane season and nor'easters.
- Local, not a call center hand-offWe connect you with professionals who work across Jacksonville, the beaches and Clay and St. Johns counties.
- No obligationDescribe what happened, get an inspection and an estimate, then decide.
- Honest advice firstIf it is a small job you can handle yourself, we will say so and point you to our guides.
Areas served
Across Jacksonville and the surrounding area
The professionals we work with cover Jacksonville and the communities around it, including:
- Riverside
- Avondale
- San Marco
- Springfield
- Southside
- Mandarin
- Arlington
- Baymeadows
- Jacksonville Beach
- Atlantic Beach
- Neptune Beach
- Ponte Vedra
- Orange Park
- Fleming Island
- St. Augustine
Not listed? Call anyway: (904) 820-3911 is answered 24/7 and we'll find the nearest help.
Questions
Jacksonville water damage and mold questions
How fast can someone get to me in Jacksonville?
Call and we connect you straight away with a local professional who serves your part of the city; they will tell you their arrival time before you commit. Emergency water extraction is normally same day. After a hurricane or a river flood, demand spikes, so the earlier you call, the better your place in the queue.
What does it cost?
It depends on how much water, what it touched and how long it sat. Published national figures put water damage restoration at roughly $1,200 to $5,000 and mold remediation at about $1,500 to $9,000. The inspection and estimate come first, so you know the figure before any work starts.
Will my homeowners insurance pay?
Usually yes for sudden, accidental water from inside the home, such as a burst pipe or an overflowing appliance. River, tidal or storm flood water is excluded from standard policies and needs separate NFIP flood insurance, which Jacksonville residents get at a 20% Community Rating System discount. Damage from a slow leak or lack of maintenance is usually declined. Photograph everything before cleanup and call your insurer early.
Do you handle fire and storm damage too?
Yes. Storm and flood cleanup is part of water damage restoration. For fire and smoke damage, send the estimate form or call and we will point you to the right local help.
Is Damp Solving the contractor?
We are the people you call first. We connect you with trusted local water damage and mold professionals and stay out of the way, which is often the quickest route to help in an emergency. The professional inspects, quotes and does the work; you deal with them directly.
Where is the Jacksonville office?
13475 Atlantic Blvd, Unit 8 #3059, Jacksonville, FL 32225, on the Southside near the Intracoastal. The number is answered around the clock; the office itself is not a walk-in center.
Free estimate
Tell us what happened
A few details and we'll connect you with a local Jacksonville professional. Prefer to talk? Call any time.
Call 24/7 (904) 820-3911