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Houston, TX office, open 24/7

Water Damage Restoration & Mold Remediation in Houston, TX

Flooded after a storm, a burst pipe after a freeze, a slab leak, or mold you can smell? Call our Houston office any time and we'll connect you with trusted local water damage and mold professionals, often the fastest way to get someone out to you.

Water damage in Houston: why it happens here

Harris County's flood control district calls flooding "Harris County's No. 1 natural disaster" and says a major flood happens somewhere in the county about every two years (HCFCD). The reasons are the ones every Houstonian knows: flat ground, clay soil that barely absorbs water, and 22 watersheds draining through about 2,500 miles of bayous and channels that "cannot drain into a storm drainage system fast enough" when rain comes down at several inches an hour (HCFCD). Houston averages 51.84 inches of rain a year with no dry month; every month normally brings 3 to 6 inches (NWS Houston/Galveston).

The big events are recent. Hurricane Harvey in August 2017 dropped an average of 33.7 inches across the county, 47.4 inches at Clear Creek, and flooded nearly 136,000 structures (NWS; HCFCD). In 2024 the May derecho put 100-plus mph winds through the metro with roof damage and rain intrusion, and Hurricane Beryl in July brought 4 to 8 inches, 14.8 inches near Hilshire, and flash flooding across the county (NWS).

Cold does damage too. Winter Storm Uri in February 2021 froze pipes across Texas; insurers reported 511,473 claims and about $11.5 billion in losses, with the average residential claim around $17,800 (Texas Department of Insurance). And between the headlines there are the ordinary causes: AC condensate lines that clog in a climate where the air conditioning runs eight months a year, supply lines and water heaters that fail, roof leaks after hail, and slab leaks in a city built almost entirely on slab foundations over expansive clay.

Mold in Houston homes

Houston's relative humidity averages about 75% through the summer and sits above 90% in the early mornings (NCEI climate normals). The EPA's guidance is that wet materials dried within 24 to 48 hours usually won't grow mold (EPA); in a Houston summer, or a house that sat without power after a storm, that window closes fast.

Texas licenses mold work through the Department of Licensing and Regulation. Assessment and remediation are separate licenses, the same company can't do both on one project, and when a licensed remediation is finished you're owed a Certificate of Mold Damage Remediation within 10 days. Our mold remediation and mold inspection pages explain the rules and how to check a license.

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What customers say about Damp Solving

Genuine Google reviews from people who called Damp Solving, across all of our offices.

How it works

From the first call to a dry home

  1. 1

    Call or request an estimate

    Call any time, day or night, or send us a few details online.

  2. 2

    Get connected locally

    We put you in touch with a water damage and mold professional who serves your area.

  3. 3

    Inspection and estimate

    The damage is inspected, the source found, and the options and costs explained.

  4. 4

    Dry out and restore

    Water is removed, the property is dried and mold is treated, so life can get back to normal.

  • One call, day or nightThe Houston line is answered 24/7, including during storms and freezes.
  • Local, not a call center hand-offWe connect you with professionals who work in Houston and the surrounding communities.
  • No obligationDescribe what happened, get an inspection and an estimate, then decide.
  • Honest advice firstIf it is a small job you can handle yourself, we will say so and point you to our guides.

Areas served

Across Houston and the surrounding area

The professionals we work with cover Houston and the communities around it, including:

  • Memorial
  • Spring Branch
  • The Heights
  • Bellaire
  • West University
  • Katy
  • Sugar Land
  • Cypress
  • Spring
  • The Woodlands
  • Humble
  • Kingwood
  • Pearland
  • Pasadena
  • Missouri City
  • League City
  • Baytown

Not listed? Call anyway: (346) 699-3911 is answered 24/7 and we'll find the nearest help.

On the job

Questions

Houston water damage and mold questions

How fast can someone get to me in Houston?

Call and we connect you straight away with a local professional who serves your part of Houston; they will tell you their arrival time before you commit. Emergency water extraction is normally same day. After a hurricane, a freeze or a widespread flood, demand spikes, so the earlier you call the better.

What does it cost?

It depends on how much water, what it touched and how long it sat. Published national figures put water damage restoration at roughly $1,200 to $5,000 and mold remediation at about $1,500 to $9,000. The inspection and estimate come first, so you know the figure before any work starts.

Will my homeowners insurance pay?

Usually yes for sudden, accidental water from inside the home, such as a burst pipe or an overflowing appliance. Flood water from outside is excluded from standard policies and needs separate flood insurance (NFIP), and damage from a slow leak or lack of maintenance is usually declined. Photograph everything before cleanup and call your insurer early.

Do you handle fire and storm damage too?

Yes. Storm and flood cleanup is part of water damage restoration. For fire and smoke damage, send the estimate form or call and we will point you to the right local help.

Is Damp Solving the contractor?

We are the people you call first. We connect you with trusted local water damage and mold professionals and stay out of the way, which is often the quickest route to help in an emergency. The professional inspects, quotes and does the work; you deal with them directly.

Where is the Houston office?

7055 Old Katy Rd, Suite 1015, Houston, TX 77024, off I-10 west of downtown. The number is answered around the clock; the office itself is not a walk-in center.

Free estimate

Tell us what happened

A few details and we'll connect you with a local Houston professional. Prefer to talk? Call any time.

Call 24/7 (346) 699-3911
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